Why we exist
The medspa industry runs on software designed for other businesses. Mindbody and Vagaro for salons and yoga. Boulevard for high-end salons. Zenoti for spa chains with hundreds of locations. None of them are built around the blend of medical compliance, treatment-cycle scheduling, consent versioning, and front-desk reconciliation a medspa actually needs.
We watched a friend's spa lose 45 minutes every Saturday morning to a platform that couldn't quite take a deposit, couldn't quite send a reminder, and couldn't quite show the front desk what time it was at the other location. So we built the alternative.
What we believe
HIPAA isn't a tier. Every customer runs on the same compliant architecture. No "secure plan" upsell because there's no other plan. The BAA is in every contract.
Pricing without games. Card processing runs through our licensed payment partner with rates quoted up front. We charge per location, not per seat, so a hire doesn't trigger a re-negotiation.
Your data stays yours. Every report exports to CSV. The audit log is queryable. If you ever leave Lumè, you leave with everything you put in. No tier-locked exports, no lawyer-required escrow.
Where we are right now
Two medspas are migrating onto Lumè in 2026; the first goes live before end of quarter. We're taking on a small, deliberate number of additional customers this year so we stay close to every onboarding.
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Medspas migrating onto Lumè in 2026.
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Reports across financial, staff, guests, and operations.
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Architecture. No secure tier, no upsell.
If you'd like to be one of them, request a demo. We respond within one business day.
— The Lumè team