The operating system for modern med spas.
Booking, clinical charts, e-signed consent, payments and client texting in one system, built for how a med spa actually runs.
HIPAA-readyBAA includedLive in 2–4 weeks
- Manhattan Laser Spa
- Made Medical
- Skilled Visits
10,000+ client records and 4,500+ appointments managed in Lumè
Everything your med spa needs. Finally connected.
From the first inquiry to treatment, payment, follow-up, and rebooking, Lumè keeps your entire client experience in one place.
Every provider’s day in one view, booked online or at the front desk.
Swipe or tap a stage to follow Olivia
See your own client journey running in Lumè.
Book a demo- No setup fee
- No per-seat pricing
- No HIPAA upgrade tier
- Free migration
- Free data export
Your entire client relationship, in one place.
From the first inquiry to the tenth visit, every appointment, chart, form and payment lands on the same record. Your front desk, providers and owner all see the same client.
- 01Lead
- 02Consultation
- 03Appointment
- 04Treatment
- 05Payment
- 06Follow-up
- 07Rebooking
- 08Membership
Your front desk doesn’t stop at 5.
When a client texts at 9 PM, Lumè answers. It checks your schedule, offers open times, and books the one they choose, so the lead is a booked appointment by morning.
- Checks your real calendar
- Offers only times a qualified provider actually has open.
- Books from a one-digit reply
- The client picks a slot and it lands on the calendar. It reschedules the same way.
- Follows up on missed visits
- Reaches out after a no-show and offers new times.
- Knows when to hand off
- Anything clinical, sensitive or unclear goes straight to your team.
Included on Pro and Enterprise. Runs on infrastructure covered by our BAA.
Today 9:14 PM
Hi! Do you have anything for Botox this Thursday?
Hi Jenna! Sarah has two openings on Thursday: 1) 2:30 PM 2) 4:00 PM Reply 1 or 2 to book.
2
You're booked: Botox with Sarah, Thursday Oct 16 at 4:00 PM. See you then! Reply STOP to opt out.
On the calendar · no staff neededKnow exactly what’s happening in your business.
Revenue that matches the drawer, every provider side by side, and no-shows before they cost you. Live numbers, no spreadsheet exports.
Made for clinical work, not adapted from a salon.
Consent, charting and provider credentials are the core of the product, not add-ons to a booking tool.
Signed charts, the exact consent version each client signed, and the lot number charted for each injectable stay on the client record. When a chart review or an inspection comes, the answer is already written down.
Clinical charts
Provider-only notes, EMR templates and before-and-after photos, each tied to the visit it belongs to.
Learn moreConsent and e-signature
The right consent is assigned per treatment and sent with the booking, frozen to the version the client was sent.
Learn moreIntegrated payments
Take card payments inside the appointment. A daily close-out that matches the drawer.
Learn moreMemberships and packages
Recurring memberships, prepaid packages and member pricing, applied automatically at checkout.
Learn moreProvider workflows
Per-provider schedules, commissions, payroll export and a mobile app your staff carry with them.
Learn moreMarketing
Email and SMS campaigns to audiences that update as clients book, with the bookings each send earned.
Learn more
From one location to many, on one system.
- One client record everywhere
- A client who visits two locations is one client, with one history.
- The same standards at every site
- Shared services, pricing and consent forms, so a new location opens with your playbook.
- Every location side by side
- Each site keeps its own calendar and staff. Revenue by location puts every site in one report.
Built for real med spas. Trusted by real teams.
Lumè runs the work behind every client relationship, from the first booking to the next treatment.
Lumè gives our team one place to manage the entire client experience. It’s organized, modern, and actually built for the way a med spa operates.
Mila A.Manhattan Laser Spa Everything feels more streamlined with Lumè. Our team can stay organized while giving clients a much more seamless experience.
Sean W.Made Medical Lumè has simplified the way we manage our clients and day-to-day operations. It gives our team the visibility and organization we need to keep things moving.
Rudy C.Skilled Visits
We handle the switch. Free, on every plan.
Changing systems is the part most owners dread, so we do all of it. Your data comes with you, your team is trained before the first real appointment, and it doesn’t cost you anything.
- $0
- No migration fee. Ever.
- Every plan
- Starter included, up to 500 client records.
- Done for you
- Our team does the work, start to finish.
- Week 1
We set you up
We build your services, prices, staff and schedules for you. You review it on a call.
- Week 2
We move your data
We import your clients, visit history and future appointments from Zenoti, Vagaro, Acuity, Podium or a spreadsheet export.
- Weeks 3–4
We train your team
We set up your consent forms, connect payments, train your staff, and run both systems side by side before you switch.
- Go live
Business as usual
Future appointments are already on the calendar, so your first day on Lumè looks like any other day.
Timelines depend on how much data you’re bringing. We scope yours on the demo call.
HIPAA-ready
Built to hold protected health information from day one. Not an upgrade tier.
BAA included
A Business Associate Agreement in every contract, on every plan.
Access you control
Staff see what their role needs, and every time a record is opened, it is logged.
From the Journal
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August 28, 2026 · 6 min readSoftware selectionYour Medspa's Payment Processor Isn't the Problem. Where It Lives Is.
August 26, 2026 · 7 min readComplianceYour Medspa Doesn't Bill Insurance. HIPAA May Still Apply.
August 24, 2026 · 4 min readSee Lumè with your spa.
We set the demo up on your own service menu, so you see your spa running in Lumè before you decide. Plans start at $149 a month.
One business day to a calendar invite.